Returns & Exchanges

At Lumine Organics, we want you to be completely satisfied with your natural beauty journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Print Your Label

  Once approved, we will email you a prepaid eco-friendly shipping label to print and attach to your return package.

• 3.
  Secure the Package

  Place the items in their original organic packaging or a similar protective box to ensure they arrive back to us safely.

• 4.
  Receive Your Refund

  After our team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.